Innovative telehealth solutions
We provide telephone and online health services to government, companies and Medibank Private members.
Medibank Health Solutions is a leading provider of telephone and web-based health care services in Australia.
Medibank Health Solutions has over ten years experience in delivering targeted outbound ‘support’ calls aimed specifically at engaging and triaging participants into appropriate health programs with 10,000 outbound ‘support service’ calls per week.
The business draws on the capability and expertise of McKesson Asia-Pacific and ahm Total Health, healthcare companies acquired by Medibank in 2010 and 2009 respectively.
Our telehealth services include:
- Telephone triage, health advice and referral
- Telephonic health coaching
- Mental health telephone programs
- Chronic disease management
- Health call centre software
- Health management for insurance companies
For information and research about telehealth and web-based healthcare, see:
- Meeting the public healthcare challenge - Population based healthcare solutions
- Telehealth-published research
- Telehealth industry publications