The GHS Australian Defence Force Invoicing Team (ADFIT) process all invoices for services rendered to ADF personnel.

Always ensure that ADF personnel or On-base Health Centres are never invoiced directly.

Invoice checklist

Prior to submitting an invoice, check it contains these essential details:

  • addressed directly to: Garrison Health Services
  • a Defence Approval Number (DAN)
  • an EP ID number (also known as PMKeys)
  • correct fees for services.

See information further below for more detail.

IMPORTANT:

  • A failure to provide the DAN and EP ID will delay payment. 
  • In emergency situations a DAN may not be available, in these circumstances please ensure that ‘No DAN provided’ is clearly stipulated on the invoice.

Read further about the DAN and EP ID numbers.

 

The management of ‘Failure to attend’ instances 

The ADF places an important focus on monitoring EPs attendance of scheduled appointments. This is also necessary to manage the impact of a loss in time and costs for your practice.

Read further guidelines.

 

How to submit an invoice

Email: garrison.offbase@medibank.com.au

Fax:1300 633 227

Mail:
Garrison Health Services
C/- Medibank Health Solutions
PO Box 9999
MELBOURNE VIC 3001

Payment terms

From date of invoice being received by GHS payment will occur:

  • preferred Allied Health provider: 14 days
  • preferred Specialist provider: 21 days
  • preferred Hospital: 21 days
  • other providers: 30 days.

Invoice recipient

The invoice recipient must be: Garrison Health Services

To process the invoice for payment it must be rendered to:

Garrison Health Services
C/- Medibank Health Solutions

NOTE: Invoicing ADF personnel or On-base Health Centres directly will result in the invoice being returned and delay of payment.

ADF required details

The ADF require a number of mandatory invoice details to enable payment including:

  • personnel’s first and surname
  • personnel’s date of birth
  • personnel’s EP ID number(also known as PMKeys)
  • personnel’s DAN
  • most recent referral date
  • referring ADF On-base Medical Officer/Health Centre details
  • description of services
  • provider number and name of the practitioner who rendered the service
  • ADA item (if required)
  • MBS number (Medical Specialists only).

Provider details

GHS require a number of mandatory invoice details to enable payment including:

  • business or practice name
  • provider number
  • ABN and ACN
  • provider number and name of the practitioner who rendered the service
  • address street/postal
  • contact name and phone number
  • contact email address.

Banking details

  • branch name
  • account name
  • BSB number
  • account number.

Service details

  • date of goods/service/treatment
  • price of goods/service/treatment
  • separate identification of the application of GST
  • if registered for GST, the invoice must be a tax invoice
  • for ‘no shows’ mark the invoice as ‘failure to attend’
  • for emergencies, where you have a referral form and all of the required invoice details, clearly mark the invoice as ‘Emergency treatment’
  • indicate if any ‘Restricted treatment’ has been provided and if so, whether with or without prior approval from the Medical Officer. 

Check the fee

Use the Fee Calculator to check the invoiced rate is correct.

Need help with invoicing?

The ADFIT team are here to assist.

Call: 1300 126 420
Email: garrison.offbase@medibank.com.au

More GHS contact details.

 



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