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Contact us

 

General Enquiries 

If you have a general enquiry about Medibank Health Solutions, please contact us on one of the options below:

  • Call 02 9425 3700
  • Fax 02 9966 8252
  • Email MHSinfo@medibank.com.au
  • Mail Medibank Health Solutions PO Box 9999 Melbourne VIC 3001

If your enquiry is about Medibank Health Insurance, please visit the Medibank Health Insurance website or call 134 190 for new members or 132 331 for existing member enquiries.

Compliments & Feedback

At Medibank Health Solutions, we work hard to make sure you always get the best service when you need it. We welcome comments about all aspects of our services to ensure we are continuing to provide the best possible services to our clients, our patients and their families. You may wish to tell us why you are happy with our service, share any concerns, or make a suggestion for improving the way we do things. 

For further information, please read our Feedback and Complaints Policy.

Garrison Health

If you are ADF personnel, please direct your enquiry to your relevant On-base Health Centre.

  • Fax (for Specialists and financial enquiries) 1300 633 227
  • Email garrison.cgc@medibank.com.au
  • Mail Garrison Health, PO Box 4069 Lane Cove NSW 2066

Disability Medical Assessment Services

  • Call 1300 732 519
  • Fax 1300 787 026
  • Email dmasliasion@medibank.com.au
  • Mail Medibank Disability Assessment Services, GPO Box 9999 Melbourne VIC 3001

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